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Nous recherchons pour l’un de nos client un Consultant SAP-Support Specialist

Vos principales missions sont les suivantes :

Summary

Total experience : About 6-10 years of experience in SAP projects and application maintenance
Worked on multiple SAP implementation, rollout, upgrade and support projects
Consulting experience for clients in Manufacturing is a plus
Total experience in working in support environment – time bound (SLA based) incident resolutions, change and problem management.
Strong integration knowledge with modules like SD, MM, FICO
Experience in handling integrations between SAP and third-party applications.
Strong knowledge in ABAP
Good communication, presentation and interpersonal skills
Key Highlights

Monitor and resolve incidentes with SAP.
Assist with the development or improvement of ERP processes. This may include collaboration with other internal departments, SAP HQ Department and other facilities within the organization or Corporate lead teams.
Coordinate ERP transactional training to all facility personnel on all shifts.Provide inputs in promoting and implementing best-practice solutions (business processes and SAP functionality) ; proactively address problems and troubleshoot Project issues
Provides technical direction in the analysis, design, development, testing, deployment, maintenance, and enhancement of large-scale, enterprise applications projects.
Part of SAP team accountable to achieve exceptional service and support of SAP Order To Cash functions including root cause identification and solution recommendation
Responsible for working with our SAP HQ Corporate IT team, Release Management team to plan, implement, and test new releases into our production systems environment
Work closely with our operations teammates and business partners to fully understand the user functionality, pain points, and areas of improvements within our applications
Assist and help the delivery of special projects and small enhancements and assist in reviewing and improving policies and procedures
Review statistics, validate or challenge the way things have always been done and identify areas for process and/or support tool improvements and efficiencies
SAP FAQ Support
SAP username lock/unlock and reset pswd
Installation Support
User configuration
Escalation lo level 3rd that’s Italy team HQ team

Merci d’envoyer vos candidatures à : monaco@mgttmonaco.com

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