Détail de l'offre sélectionnée

Hospitality Assistant

Date de publication :13-06-2017
Annonceur :PLATINIUM GROUP SAM (Elisabeth ROSSI)
Type(s) de contrat :
Fonction recherchée :
Secteur(s) d'activité :
Référence de l'annonce :19916
 

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Profil

Platinium Group is one of the fastest growing companies in the ticketing industry and offers world-class solutions to B2B clients and outstanding sport experiences to consumers all over the world for events in Formula One, MotoGP, Tennis, Golf and Motocross.

We operate out of offices in Monaco and Barcelona and our mission is to help our clients succeed by maximizing the results of each event and provide the best product experience for consumers.

Our cutting-edge solutions provide ticketing, CRM, logistics and digital marketing services to many Event Organisers around the world. We also focus on providing first-class experiences to sport fans through our own Brand – Gootickets.com.

As a Hospitality Assistant, you will assist with all aspects of managing our hospitality operation. You will work across a range of tasks, depending on how our portfolio of products and events evolve throughout the season. This is a varied role, covering event logistics, including product bookings, travel/accommodation and preparation of sales proposals ; maintenance of administrative systems and files ; monitoring of functional mailboxes ; maintenance of the CRM system : administration of online and paper sales brochures ; updates of websites and portals ; and coordination with external and internal experts, end-customers and stakeholders.

You will need to be highly organized, with a conscientious approach and great attention to detail. You will also need to demonstrate excellent oral and written communication skills, including the confidence and professionalism to liaise with external parties. As a team player, you will be responsive, flexible and quick to learn. Overall, you must be able to plan, prioritize and manage your workload effectively, with increasing autonomy over time. 
 

Responsibilities to include :
• Supporting the preparation of sales proposals and logistics for events
• Liaising with venues and suppliers to schedule experiences booked by our clients
• Administrative tasks, such as accurately updating various databases, spreadsheets and filing systems.
• Preparing and issuing invoices, using a standard template
• Managing the synchronization between systems to ensure all bookings are recorded and fulfilled correctly
• Keeping up to date CRM tools and co-manage Email boxes
• Uploading information and documents to website and portals
• Providing other general administrative support, as and when required
• Communication with Internal stakeholders as well as customers.

Desired Skills and Experience

• Relevant work experience
• Experience with content management system(s)
• Self-starter with a high level of initiative, strong sense of ownership and a disciplined approach to quality, drive results and customer satisfaction,
• Passionate about e-commerce, sport and hospitality
• Strong attention to detail and high level of accuracy
• Confortable with communicating to external and internal audiences,
• Familiarity with CRM tools
• English Language is a must and any other language skills are a plus. (Italian/German/Spanish/French)
• Great written/oral communication skills.
• Strong work ethic and appreciation for a team-oriented, collaborative environment.
• Detail-oriented and structured
• Ability to manage a varied workload to achieve agreed deadlines without compromising quality or standards
• Highly developed interpersonal skills and self-motivation
• Solid knowledge of Microsoft Office suite (Word & Excel)
• Bachelor’s degree or equivalent work experience.

PS :

Please send your resume at : recruitment-sp@pg-mc.com (Ref. HOSP)


Annonceur

PLATINIUM GROUP SAM (Elisabeth ROSSI)

Site Internet : Platinium Group

Email : candidature.er@platinium-group.org

Adresse :

2, rue du Gabian
Immeuble "Les Industries"
98000 Monaco

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