Détail de la candidature sélectionnée


Date de publication :28-01-2012
Annonceur :vivien
Type(s) de contrat :
Fonction recherchée :
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Référence de l'annonce :10584

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Well travelled and educated professional, MBA graduated from a top business school, I am said reliable and hardworking individual with a genuine service oriented personality and desire to succeed. I’m a hard worker from having worked in Luxury Hotels in Europe and North America and Corporate services for Investment banks, known to be very tough industries to work in. I get along with people and like being part of a team although I can work very well on my own. I share ideas, help my colleagues, make them laugh if I can and contribute to a pleasant work environment. I’m also a relationship builder, do not come across pushy, I listen to the people I interact with. I’m also a fast leaner, flexible and a creative person which shows in the ideas I come up with. I am now looking for a new challenge and will offer not only good organizational skills with great attention to detail and client focus, but also a pleasant, smart personality with a focus on results.

mail : vvaroqui@hotmail.com
TEl+ 33
DOB : 15 April 1976, french citizen

Education :

2010 : Essec MBA in Hospitality Management, accreditated AACSB-EQUIS, ESSEC Business School, Paris.
Major : E-commerce & General Management. Consultancy project : Web2.0 Social Media Strategy for Concorde Hotels
2004 : International Business Development, Intensive course, CESCI, Paris, France
2001 : Master in Tourism & Hospitality Management, IAE - University of Nice, France

Employment History :

Hotel Management, Head Concierge, Les barmes de l’ours***** [2011, seasonnal]
Hotel Manager, replacement, 23 rooms, 4*Paris + consultant [6 months 2010]

Office & Facilities Manager, State Street Bank, Paris, France (11 000 m², 500 employees) [1 year, 2008 - 2009]
Fidelity International, Luxembourg (2500 m² & 150 employees) [6 months 2007 -2008]
Responsible for the Facility Operations, Real Estate portfolio and a Renovation Project.
Reported to Vice President Europe & to local France’s CEO. Responsible for a budget of 10 M€ / year
Management, development and assessment of a team of FM supervisors & staff (15 persons)
Ensured that sites’ Health and Safety and all outsourced Negotiation of fees and contracts wity outside vendors and suppliers

Operation Manager, on Duty [1 year PVT Visa, 2005 - 2006]
W Hotel Montreal *****, Starwood Hotels & Resorts, Canada
Co-managed the operations of 8 departments including Reception, Concierge, Bellman, Valet, PBX, Night Audit functions, Food & Beverage (152 rooms & suites, 3 F&B Outlets).
Responsible for scheduling and coaching up to + 30 team members. Conducted staff meetings and daily pre-shift briefings.
Resolved guest issues, meeting and greeting VIP guests, overseeing the status and process of arrivals & departures.
Insured high Revpar, occupancey and guests satistaction by liaising on a daily basis with the GM and departement’ heads such as Sales & revenue manager. Applied overbooking policy and relocation procedure, created upsale incentive.

Night Manager [High Season, Dec. 2004-July2005]
Hotel Guanahani & Spa*****, St Barthelemy, LHW, French West Indies (70 Villas, LHW).
Performed Night Audition tasks, responsible for closing the books, balanced the financial transactions and established reports and statistics. Ran simultanously the reception desk, concierge desk & room service.

Room Division Management training [18 Months J1 Visa 2002 - 2003]
Bentley Hotel****, Miami Beach, Florida, USA.(40 suites, Preferred Hotel).
Assisted the General Manager & managed all aspects of the Front and back offices operations. Established pricing and distribution strategy, liaised daily with OTAs & Sales team in order to maximize Revpar.

Concierge, Guest Relation Manager [2 Winter seasons Dec-May, 2001-2004]
Le Mélézin - Amanresorts*****, Courchevel 1850, France.
Provided individual service to very high profile guests. Lead bellmen and valets (+ 5 persons). Developed relationships and turned High Net worth family into repeated guests spending over 100 000 € / season.

• Internship : Events Planner, Pegasus International, USA [6 months, 2004]
Designed, marketed, and coordinated Meetings, Incentives, Conventions & Events. Conducted market surveys.
• Internship : Sales & Marketing coordinator, SBM Monte Carlo, Monaco [6 months, 2001]
Successfully implemented & managed a sales & direct marketing campaign : + 15% sales growth
• Internship : Assistant Hotel Manager, Hôtel De Paris***** SBM Monte Carlo, Monaco [6 months, 2000]
Assisted both the Hotel Manager and the Front office Manager. Renovation Project management

Languages skills : French native, English perfectly bilingual, good working knowledge of Spanish
Technology : Advanced skills with MS Excel, Word, Powerpoint. Hospitality management softwares : Micros Fidelio Opera
Interests : Design, architecture , fashion, music, travels, nature, snowboarding, mountain biking, swimming.



Email : vvaroqui@hotmail.com

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